Natural Resources Customer Service Representative

Customer Service Representative positions are located in Department of Natural Resources Service Centers throughout Wisconsin.

We seek creative, service-oriented individuals to join a team of professional employees dedicated to protecting and enhancing our natural resources. We employ individuals who can communicate positively with a variety of customer groups.

Duties

Sell licenses, park stickers, stamps, and permits. Seek information from customers and provide them with advice and information about regulations and general licensing sales information. Process boat, snowmobile and all-terrain vehicle licenses. Issue various permits such as those for dog training, burning and falconry. Issue duplicate licenses, registrations and hunter safety cards. Maintain pamphlets and reference materials. Provide a variety of administrative support services.

Required Technical Knowledge, Skills and Abilities

Effective public relations skills when dealing with customers in person and by phone. Computer skills for word processing, web searches, data entry, spreadsheets, and e-mail. Responsible and accountable money handling skills. Effective communication skills.

PUB-HR-006 2001