This page has been developed to offer PT Providers a gateway through which PT results for Wisconsin certified and registered laboratories can be uploaded to our system. Once uploaded, we have developed additional tools which will then match the PT results with laboratories in our system and update the PT records appropriately for these labs.
The DNR Switchboard allows a person with environmental involvement to review and update facility and contact information. It connects authorized users to our electronic business tools without having to log in for each.
To facilitate this process, we have developed a detailed set of instructions [PDF 696KB] to guide PT Providers through the upload process.
Why do I need to get a Wisconsin User Id?
Answer: If you report regulatory information to the DNR through the internet, you will need to get a Wisconsin User (WAMS) Id. The user id assures that only authorized people have access to your company’s information and can report for it.
I don’t have a unique email address.
Answer: Please sign up for an email account with one of the many free providers. Yahoo, GMail, HotMail, etc are some examples.
Why do they ask for my home address on the WAMS registration?
Answer: You should not complete the home address section of the WAMS registration. Only the required fields (First Name, Last Name, Email, Account Information and Account Recovery Information) are necessary.
I get an error message when I click on the Self Registration submit button.
Answer #1: If it says the error is address related, please remove your address from the registration form and only fill in the required fields.
Answer #2: Otherwise, please correct the problem on the Self Registration page and try clicking on the Submit button again.
When I log in to the activation part, it gives an already in use error message.
Answer: You have already activated your account. Please check by logging into WAMS Profile Management.
I never got an activation email from WAMS.
Answer: Please wait 5 days and then fill out the Self Registration process again. If you try before then, it will tell you your id or email address is already taken.
I can’t remember User ID/password when I try to activate my WAMS id.
Answer: Please wait 5 days and then fill out the Self Registration process again. If you try before then, it will tell you your id or email address is already taken.
I can’t click on the WAMS activation link in my email.
Answer: Copy the link from your email and paste it into your web browser’s address box.
I get an error message when try to activate my WAMS id using the log in screen.
Answer #1: If it says you must have cookies enable, please talk to your computer support person to enable cookies on your web browser.
Answer #2: If is says something else, please close your web browser, wait a few minutes and try clicking on the link in your WAMS activation email again.
Do I enter my home or work address on the Switchboard registration?
Answer: You should use the address that you normally use to do business with the DNR. This will be a work address for most people.
Why do I need to sign and mail my registration?
Answer: The signed registration form guarantees your identity to us. We need this to comply with recent EPA rules.
Which electronic role information do I choose?
Answer: You may choose any roles related to your responsibilities at the facility. The DNR has been contacting people with instructions containing the proper roles to choose. Please check these instructions for a list of electronic reporting roles for each facility you work for.
I forgot to print, sign and mail my registration. What do I do now?
Answer: Call the Switchboard Registration Hotline. An operator will be able to email a copy of the registration to you that you may print out, sign and mail back to us.
I can not login into the DNR Switchboard after I have registered.
Answer #1: If it says Login Failed, then the user id or password you typed in was incorrect. Both are case sensitive, so please try again or use WAMS Account Recovery to reset your password.
Answer #2: If it said there was an unrecoverable error after you log in, then we have not authorized your user id to use the DNR Switchboard yet. Please try again after a few days. If the problem persists, please call the Switchboard Registration Hot line.
I forgot my Wisconsin User ID or password.
Answer: Click on the Switchboard Registration link at the left and then click on the WAMS Wisconsin User ID link. The WAMS web page has a link to help you with password or account problems.